Your privacy matters. This policy explains exactly what data Zeni collects, why, who it is shared with, and your rights over it.
The Zeni Service is operated by Every Ingredient Gourmet Spices LLC (Aneurin Advisory). Your data is processed in the United States on infrastructure located there. Canadian users: this policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
The data controller for all personal information collected through the Zeni Service is:
Every Ingredient Gourmet Spices LLC
Operating as: Aneurin Advisory / Zeni
Website: ca.aneurinadvisory.com
Contact: support@aneurinadvisory.com
We collect the following categories of information when you use Zeni:
Payment processing is handled directly by Stripe. We do not store full card numbers, CVV codes, or complete payment credentials. We receive confirmation of payment status, subscription tier, and billing dates from Stripe.
We do not collect: physical addresses (unless you voluntarily provide one); government identification numbers beyond what you choose to enter for your business setup; biometric data; protected health information; or any data from individuals who have not affirmatively engaged with the Zeni Service.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your personal information for advertising targeting by third parties.
We process your personal information on the following legal bases:
Under PIPEDA, we collect only the personal information reasonably required for the identified purposes and will not use or disclose that information for purposes other than those for which it was collected without your consent or as required by law.
Your data is stored securely and used solely to provide Zeni's business operator features. AI responses are generated through OpenAI's API, which processes data in the United States under OpenAI's privacy policy and enterprise data protection terms. OpenAI's current API terms do not permit using API inputs to train their models, though this is subject to OpenAI's own policies. No client data is sold or shared with any third party for marketing purposes.
Payment processing is handled by Stripe. Message delivery runs through WhatsApp (Meta Platforms). All other infrastructure operates within the United States.
We may disclose personal information to professional advisors under confidentiality obligations, and to law enforcement or regulatory authorities where required by law or valid legal process.
| Processor | Purpose | Location |
|---|---|---|
| OpenAI, LP | AI response generation, voice transcription | United States |
| Supabase, Inc. | Database storage and hosting | United States |
| Meta Platforms (WhatsApp) | Message delivery infrastructure | United States |
| Stripe, Inc. | Payment processing | United States |
| Vercel, Inc. | Application hosting | United States |
Your data is stored on Supabase infrastructure located in the eastern United States. By using Zeni, you acknowledge and consent to your personal information being transferred to and processed in the United States, where data protection laws may differ from those in Canada or your home jurisdiction.
We implement contractual safeguards with our processors to ensure your data receives an appropriate level of protection regardless of where it is processed.
We retain your personal information for as long as your subscription is active and for a period of 30 days following cancellation or termination of your account, after which your data may be permanently deleted from our systems.
We may retain certain records for longer periods where required by law (for example, financial records required for tax compliance purposes), where necessary to resolve ongoing disputes, or to enforce our agreements. Anonymized, aggregated data that cannot identify you may be retained indefinitely for analytical purposes.
You may request deletion of your account and associated data at any time (see Section 9). Note that data transmitted to and stored by third-party processors such as OpenAI and Meta is subject to their own retention policies.
Zeni's responses are generated by OpenAI's large language model AI. Your conversation content, including business information you share, is transmitted to OpenAI's API for processing.
What this means for your data: The business information, financial data, and context you share with Zeni is used to generate relevant, personalized AI responses. This data is transmitted to OpenAI's servers in the United States for processing. OpenAI's current API terms prohibit using API inputs and outputs to train OpenAI's models; however, this is subject to OpenAI's terms which may change.
Voice notes you send are transcribed using OpenAI's Whisper API, which receives the audio file content. Images and PDFs are processed by OpenAI's vision API.
We encourage you to review OpenAI's privacy policy at openai.com/privacy and API usage policies for full details of how OpenAI handles data submitted via API.
AI-generated outputs may be inaccurate. See the Terms of Service Section 4 for important disclaimers about AI limitations.
Subject to applicable law, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you. We will respond within 30 days.
If any personal information we hold is inaccurate or incomplete, you may request that it be corrected.
You may request deletion of your personal information. We will delete your data within 30 days of a verified request, subject to legal retention obligations. Note that deletion of your data will result in termination of your Service access, as the Service cannot function without your data.
You may request an export of your business data (financial records, contact lists, documents) in a machine-readable format where technically feasible.
Where we process data on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out.
Canadian users have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca if they believe their privacy rights have been violated. We encourage you to contact us directly first so we can attempt to resolve the matter.
To exercise any of these rights, contact us at support@aneurinadvisory.com with the subject line "Privacy Request." We may require verification of your identity before processing a request.
The Zeni marketing website (zeni.aneurinadvisory.com) is a static page that does not use persistent tracking cookies, does not deploy third-party advertising trackers, and does not use analytics tools that collect personally identifiable information. Basic server logs (IP address, referrer, browser type) may be retained by Vercel infrastructure for security and performance purposes.
The Zeni Service is intended for business use by adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last Updated" date. Your continued use of the Service following the effective date of any change constitutes your acceptance of the updated policy.
For any questions, concerns, or requests related to this Privacy Policy or your personal information, contact:
Privacy Contact
Every Ingredient Gourmet Spices LLC / Aneurin Advisory
Email: support@aneurinadvisory.com
Website: ca.aneurinadvisory.com
We will respond to privacy enquiries within 30 days. If we require more time due to complexity, we will notify you of the extension and reason within the initial 30-day period.
For unresolved privacy concerns, Canadian users may contact the Office of the Privacy Commissioner of Canada: 30 Victoria Street, Gatineau, Quebec K1A 1H3 · 1-800-282-1376 · www.priv.gc.ca